Citifinancial keeps taking out my car payment after I traded in the car and the dealer sent in the payoff. I have contacted Citifinancial, and they claim they have not gotten the payoff. I signed papers over 33 days ago and have a new car, but they keep taking the car note out of my checking account, and I cannot get it stopped.
Today, according to my lawyer, I have to close out my checking account of 16 years to stop them from taking out the payments and file legal action against them to get the money back.
The dealer, Rick Hendricks Chevrolet, where I bought both cars, and GM have been no help or support to me in this matter. Calling Citifinancial is a joke. I cannot get anyone on the phone that speaks English that you can understand.
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