Complaint / Review
Citifinancial
Payoff Quoted Near 7,650 on 7,500 Loan Despite Early Payments

In September I entered a local CitiFinancial store to take out a consumer loan of 7,500. The payments were 233.46 for 60 months, with the first payment on November 1st for 256.47 (one month and a few days of September). I usually pay early, on the 15th-20th.

In February, I asked what the payoff would be and I was told something like 7,650. Mind you, I never missed a payment and always paid early. What gives?

I would really like an employee to tell me what gives.