Usacomplaints.com » Cars & Transport » Complaint / Review: Automax Hyundai - Del City Oklahoma MAX FAIRCHILD Fraudulant Dealer! Crooked dealer uses fraudulant practices to lure and cheat customers. #304085

Complaint / Review
Automax Hyundai
Del City Oklahoma MAX FAIRCHILD Fraudulant Dealer! Crooked dealer uses fraudulant practices to lure and cheat customers

In March my husband and I were attempting to refinance my car. Somehow my information was sent to Automax in Del City and some sales guy named Mike called me to try to get my to trade my car in. I explained that we were too upside down to trade and he wouldn't be able to help me. He insisted I come in because he knew he could "help me out". My husband and I drove to Del City after work and test drove a couple of cars. They talked me into trading my Pontiac Grand Prix GTP for a base model Dodge Intrepid. After trying to walk away from the deal numerous times, they finally came up with a payment and interest rate we could afford and we took the car. I was assured by Vinny Vice the finance manager that this was a good deal and we wouldn't be upside down in this car.

After a few weeks I started to really dislike the car because it was a huge step down as far as ammenities. Finally a year later we started trying to trade the car. While at Jim Holman I explained to the finance manager how the deal happened and he told me it sounded like the Automax didn't do the deal right and had me go get copies of my original papers from Automax. I took the papers back to him and he showed me the invoice they used to finance my Intrepid. It was not a "like" invoice at all. It was an invoice for an Interpid SVT which had leather interior, a bigger engine, and a sunroof the invoice was about $7,000 more than what the invoice for the base model interpid would be! YES, $7,000!

I tried speaking with the sales manager at Automax and got no response. I tried getting help from the Fraud department at HSBC and got no help. I even managed to speak to the owner Max Fairchild himself who basically told me he was bigger and more powerful than me and no one would take my case. So, I called numerous attorneys and got nothing. I was stuck in this car that I owed $20,000 on while it was worth $12,000.

To add insult to injury the engine in the car blew before it had 60,000 miles on it. The car while in our ownership was properly maintained and this engine problem with Intrepids is well documented... Yet Dodge has no recall and it is next to impossible to get Dodge to replace the engine. This was the final blow with this car and we decided to just let it go back. Now I have a repo on my credit and I am paying high interest on my new Grand Prix... All thanks to a crooked dealer named Max Fairchild, and an idiot finance manager named Vinny Vice.

NEVER NEVER NEVER let anyone you know buy a car from these crooks!


Offender: Automax Hyundai

Country: USA   State: Oklahoma   City: Del City
Address: 4401 Tinker Diagonal
Phone: 4056064000

Category: Cars & Transport

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