I placed an internet order for a motorcycle helmet from NexL Sports on 5/15/07 and was informed that the item was on a 4 week backlog.By July I still had not received the helmet or any word from NexL and after placing a call to them I received an e-mail stating that..."We have had problems beyond belief. Shells are being assembled and we will begin shipping finished helmets by the end of July, we will expedite your order to 2 day and refund
shipping."
By 9/28/07 I got tired of waiting and cancelled the order by the link that was provided on the previous e-mail from NexL to use to do so. I received another e-mail from NexL on 9/28/07 that the order was cancelled and my credit card would be credited and to allow 3-5 business days for the credit to appear.
By 11/21/07 and I still had not yet received the credit for the $164.95 (including $15 for shipping) helmet that I ordered. I called the telephone number on the website and the number was no longer in service. The website is still up today (11/27/07) but has been changed to no longer include the telephone number and has a notice that they are not currently taking motorcycle helmet orders.
I am most pissed-off and it's not even about the money anymore. I hate getting robbed!
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