I spoke with the owner herself whom I spoke to on several occasions after I had been sent first a defective and then the wrong transmission for my 94 Mitsubishi. I had paid my mechanics to install the first one (to the tune of $300) She was unapologetic and accused my mechanics of botching the install (even tho they are members of the BBB with no unresolved complaints in 10 years) another was sent but it proved defective also and after 2 months of calling asking, and begging they finally told me that they couldn't send another one because I had never returned the last one= even tho I had shipping papers.
It was all I could do not to go in there and pitch a fit. I called my credit card company and put a dispute on the charge the fought for a month about it -all the while taking my mother and child back and forth from Louisianna and San Antonio to Houston for cancer treatments in a rental car. (Can you say another $1800) COULD THIS GET ANY BETTER? Yep-my husband lost his job and we went bankrupt.
Finally bought a rebuilt from Mitsubishi for $1800 and with our last bit of money spent another $300 to have it put in. The car is still running 2 years later. We have bad credit but my child and Mom are in remission. I don't even think they under stand at ASAP how their actions affect peoples lives or do they care.
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