Started with a call, just like everyone else it seems. Usually I hang up on telemarketers but for some reason I didn't. The girl on the phone promised free gas and I said no because I didn't want to be charged anything for some auto club; I already had a AAA membership, but she stated we don't have any account information on you so you have nothing to worry about, you get the free gas and we can't charge you unless you agree to the information that we will be sending to you. She kept emphasizing the free gas.
As soon as I received the card and saw what it was I immediately attempted to cancel it. Called every 800 number they gave me and everything was automated back and forth between numbers to no avail (just like every letter I've read so far). I started to think what am I cancelling I didn't give them my information and I didn't return the card (or even use the gas for that matter). And the representative said they had no account information to charge me. No credit cards or anything, but I still attempted to cancel anyway (not the first time I have had my information stolen) so I continued calling to no avail.
Checked my account and I've been charged twice once for 54.90 to some freaking Premium Mega-saver and $99 Hartford auto-club. Don't have my account information huh, bullsh@t. Called about charges on my account and the numbers were either busy or on hold for a lengthy time. Once I spoke with a rep he didn't give me his last name or extention, told him I attempted to cancel some thing I was never supposed to be charged for in the first place and refused to refund me my money said that they'd put in an investigation. Filing a dispute with my bank for an unauthorized charge and closing the account today.
Jermaine
Falls Church, Virginia
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