This company bought my auto loan from a car lot. They proceeded to add a late payment every month. I have never been late on this loan. They never sent any notices on it or contacted me in any way. I found out about this when I called to give them my insurance information and the rep stated I owed late charges. I think I finally got these removed after called evey week for 3 motnhs. This month they did not send my check to my bank. It was posted as a money order. After calling for 3 weeks on this, they finally called to say the payment was late!
First they said it was returned for insufficient funds. Then they said I gave them an incorrect routing number. Now they say that the post office ripped the envelope and the check and ripped part of the routing number off! It took them 3 weeks to figure this out. Now they've charrged me for giving them an incorrect routing number on an electronic check. It was a regular check by mail. This company has been adding charges to my account from about 2 weeks after they got the loan. I've filed a complant with the better business bureau for Florida on them.
0 comments