On September 21, My wife was shown and test drove a black 2007 ford focus. This was the only car ever mentioned or shown to my wife and the following terms were agreed to.
72 months, 15.95%, 15231.13 to be financed that included the car (16047.35), a $2500.00 cash back, GAP insurance (500.00), doc fees (209.00), and sales tax (974.78). Payments to equal 329.97. The papers were drawn up and signed. We took the car home.
We were called 2 days later, September 23, and were told they gave us the wrong car, (we took the one she drove, The only one she was ever shown VIN#1FAFP34N67W126034) and that the deal had to be redone. It seems they put the wrong VIN.
The new deal goes like this.
72 months, 17.95%, 14881.67 to be financed that included the car (16338.37) the one we drove, a $2500.00 cash back, NO Gap insurance (we need this), doc fees (60.00), and sales tax (983.30). Payments to equal 339.00.
I feel like they pulled a bait and switch on my wife and I would like the car we drove and now have, at the first agreed upon terms.
I think all citizens of Central Arkansas needs to be made aware of the Bait and Switch practices of Crain Ford Lincoln Mercury in Benton Arkansas.
Cc. Benton Courier
Arkansas Demacrat Gazette
Ark. Attorney General
Saline Co. Porsecutor
Ford Motor Company
Better Business Bureu of Central Arkansas
KATV 7 on your side
Crain Ford
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