In short, I bought a Certified Pre-Owned vehicle from a Magnussen's Toyota of Palo Alto and ended up with what I would call a lemon. I opened case # 200509211179. I live over 2 hours away and thought the national coverage would see me through any service needs. We paid an extra $1,000 for this service contract. I even did a Carfax report and found the car to be reported in excellent condition.
Aside from regular problems I have both parts and body issues that show the vehicle did not comply with the certification when it was sold to me (for example, spliced wiring and bondo). I have had this truck for less than a year. I have put less than 15,000 miles on it. Yet my vehicle is in the shop on a regular basis. I depend on this vehicle for work and the $435 monthly payment doesn't leave room for $500 repairs and the breakdowns have always set back my work more than a day with each instance.
My vehicle has had enough problems in a short period of time to reasonably determine that the problems are beyond typical. They are beyond special. They are indeed worthy of what Toyota could call a fluke. Too many problems over too short a time for this to be just a used car story.
I have tried to go through the channels presented in the vehicle documentation, and each stage resulted in the same answer some agreed that I had a defective product, but they each said it was out of their hands.
I know this doesn't seem unusual in our day, but I'm just a paycheck to paycheck guy. I can't stand against such a giant on their legal battleground! I can't afford reconciliation through the legal system. So I thought it would be possible to fight against a wrong doing via leveraging the public. I posted the facts related to my situation
Please help me.
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