In October, a $90 routine break maintenance was done and a $90 brake fluid flush was "recommended" ["very dirty, obviously hadn't been done in quite some time"]. I ordered the brake flush.
One week later, had to return car, after Firestone admitted to installing "wrong" part.
One week after that, my car broke down 40 miles from home, had it towed to ANOTHER Firestone in the town 40 miles from home. Their diagnosis: the initial installation of the "wrong part" had caused the breakdown; cost to fix: $600. Cost to rent a car for the week: several hundred more dollars.
To add INSULT to INJURY, the second Firestone recommended a $90 brake flush, "as it was obvious the brake fluid hadn't been changed in quite a long time" (I didn't tell them that FIRESTONE COSTA MESA ON 17TH STREET had just charged me for the service two weeks prior). WHO'S LYING?
I sent a certified letter to FIRESTONE COSTA MESA ON 17TH STREET IN OCTOBER, demanding payment, along with an outline of my next steps:
1) This filing and many more
2) suing them in small claims court.
As of today, December 18, I haven't heard from FIRESTONE, and I have not received my refund.
As I prepare for the lawsuit, I will create a BLOG so all AROUND THE WORLD can follow a running diary of the non-action FIRESTONE COSTA MESA ON 17TH STREET is taking to do the right thing in my case.
I will update this when I finally get my money.
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