I live in NJ. My daughter's car (my car) broke down in Port
St. Lucie, FL on March 6. AAA towed her car to Firestone All American Tire and Service. They told
me the engine blew and I agreed to have them replace it (with a rebuilt). The store manager was nice enough at the time. Got a quote and gave a deposit. Signed quote on 3/14. As of May 16 I still
Didn't have the car. They were rude, would not return my calls-if I did get the manager he would tell me it's going to take as long as it takes. I called Firestone back in March and had a 3 way call with them. Firestone would not help me because they say the store is independent (just sell Firestone Tires). I was then told by my AAA rep that the shop was going to be closing their doors and they had to finish my car before that. Well, guess what? The shop closed and my car was locked inside for over a week!!! My AAA rep stopped by again and the owners (who never contacted me) told him that they got a company to come fix my car and that it was running well.
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