I bought a 1997 Suzuki Sidekick from Courtesy Ford about three years ago. They let me take it home but started calling every day several times at my work threatening me to bring the car back because my bank had not financed it yet. I told them it would take about a week and a half. They would not accept that.
When I tired of the harrassment and did bring it back, they would not accept the return of the car and said I had to finance through them. I would not finance through the dealer, I paid cash right then, about $7,800 costs. Later I found that this dealer honors AARP and didn't mention it. When I called back and asked for the AARP discount they told me I got enough of a discount on the car. After sliding in many snow storms and thinking the car was just too light for snow I discovered that the car light on the dash said it was in 4 wheel but, in fact, this car would not go into 4 wheel. I have spent a great deal of money replacing hubs, etc. And there is still a problem. My mechanic is telling me that I probably will need to do just what the dealer did and fix the car into 2 wheel drive only to drive it.
I paid 4 wheel price for a car that the dealer had to know would not drive in 4 wheel. They misrepresented the car as a 4 wheel drive. That is not honest. They would not give AARP discount, they harrassed me by phone for payment when my credit is excellent. I am single and 60 years old, I do not appreciate my treatment by Courtesy Ford. I thought I had no recourse until I saw your site. Thank you so much. If they will take advantage of people I believe it is nice for others to know the dealer's name.
0 comments