Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Golden corral - Rude, bad service, kicks customers out early, doesn t care about customers. #612318

Complaint / Review
Golden corral
Rude, bad service, kicks customers out early, doesn't care about customers

We've been to golden corral many times, and also have had problems with the quality of the food sometimes, bad service - at different locations. However, this time, it was that these people do not care about customers at all - unlike most restaurants, which have some respect for customers to an extent, this place is awful and has no respect for anyone. We went to GC about 35 minutes before closing, and they had changed their time anyway. They said they would let people stay 15 minutes after closing, then kick people out. A little surprised, we figured, they were just saying that, as most normal restaurants generally let people stay at least an hour after closing, a minimum at least 30 minutes. This place was different though - the rude managers, began telling the cooks to take away the food at exactly the time she stated she would. And 15 minutes after they closed, they began kickign customers out - for no reason at all - not even letting them stay, finishing their food - it was absurd and such horrid customer service... The managers were hovering over tables telling people to leave... 15 minutes after closing? Ridiculous... Our table wasn't done and we had to rush and then just leave with all our plates sitting there... Half eaten and not compeltely done. Every minute seemed to count there and it was run in a dictatorial way with people who were either jerks, on powertrips or had no concern or care for customer service or customers... Even when asking the manager 'rudely' said "oh NO, we WILL have you leave by this time." as if it was a crime or wrong to stay longer... Or allow people to stay longer... I've never witnessed a restaurant with such bad ridiculous customer service and in this way. I can understand getting people to leave an hour after closing time - that makes sense... But 15 minutes making people get up... They acted like they had no other choice... Which I doubt was the case at all... Whta kind of restaurant is run this way and what kind of people run it like this... Just really bad. Just beware of this restaurant becaues the management at golden corral always seems to be really bad. And sometimes you just get the absolutely worst management possible, with people who run it in the most absurd way possible... No place needs to be running customers out 15 minutes after closing with uneaten food when they're not even close to done. This has to be one of the worst places ive heard of in a restaurant... With the worst service. Terrible place beware...


Offender: Golden corral

Country: USA   State: Florida   City: Okeechobee
Address: hwy 441

Category: Cafes, Bars, Restaurants

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