Complaint / Review
Steak N Shake
Ripsoff customers, lies to them, treats them with disrespect, incompetent employees

I was a regular customer of steak and shake and they always got my order wrong. To this day they still get my order wrong if i go there. If you call back, the managers will tell you that your name is in a book and they will compensate you, but when you go back there, the people say your name isn't there and they treat you as if you're trying to scam them.

Of course as all fast food workers they are very brain dead and stupid. Recently I went there and placed a huge order, and an employee there handed me my change, a tomato and kept askign me why I was still there. I was like. Im waiting for my order (you mentally incompetent twit). He then handed me a milkshake walked off and two minutes later walked back, and said "what do you need." I'm like. My order??! He then handed me my order 10 minutes later and of course it was all wrong, and then he was giving me dirty looks for his own stupidity and errors.

There is a redneck hillbilly skinny loser manager there who is very rude and bullies customers, and if you go there and tell them that your name is in there. After four bad experiencs (in essence they owe you four burgers but you're just taking the one) he'll claim you're lying and also say that "his" (it's not even his restaurant, he's merely just one of the idiot managers there) restaurant has the best customer service in the nation! He'll lie and say your name isn't there, but when you call back the next day and ask another manager if it is, they'll find it.

This jerk is slime and this steak n shake has horrible service and terrible managers. Not only do the managers there treat customers badly, not even compensate people for things they say they will, they even lie to them and tell them that their restaurant is the best in the nation. The steak n shake on E colonial drive near UCF is by far the WORST steak n shake ever, with the dumbest most incompetent people who work there, can never get people's orders right and then harass customers after screwing their orders up. There are some very low class jerks and seriously mentally incompetent jerks and illiterate brain dead managers who work at that particular restaurant.