Usacomplaints.com » Business & Finance » Complaint / Review: Vantage funding - Fraudulently stole $30 from my checking account, with a forged check, which caused a $35 overdraft fee and negative account balance. They were not authorized to use my account information. #960996

Complaint / Review
Vantage funding
Fraudulently stole $30 from my checking account, with a forged check, which caused a $35 overdraft fee and negative account balance. They were not authorized to use my account information

On September 12, vantage funding forged a check in my name and fraudulently took $30 from my bank account. I noticed this transaction on September 13 when I checked my account balance and noticed a negative balance of $64.57. They caused me to accrue a $35 overdraft fee. On September 14, I went to my bank and asked to see the specific transaction. The teller pulled up a $30 check from vantage funding forged in my name. I knew it was a forgery because I never ordered checks for my account because I had just opened it a few weeks earlier. Immediately after leaving the bank I contacted vantage funding "customer service" where I spoke with Lima Montef. I explained the situation and that I had never applied for a loan with their company. She refused to refund me the money. After getting nowhere with her, I asked to speak with her boss. After being placed on hold for over an hour I spoke to Rena Paner who claimed she was the supervisor. I got the same run around from her as I did the previous representative. Again, she refused to refund my my money. I filed a fraud claim with my bank and closed that account the same day. I also had to open a new one. I tried to file a police report but the detective told me that this was not a criminal matter but a civil one. When I showed him the print out of the forged check, he still told me that he could not file a criminal report on this matter. The situation turned even uglier when I received the results from the bank's fraud investigation. They denied my claim. Which meant that they would not remove the transaction, or waive the overdraft fee (s). I never applied to vantage funding for a loan. I believe my information was shared with them when I applied for a loan online with spotloans.com. Please help me, I have been truly inconvenienced by this.



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