Usacomplaints.com » Business & Finance » Complaint / Review: Geico - Auto Insurance Poor claims service Nationwide. #80104

Complaint / Review
Geico
Auto Insurance Poor claims service Nationwide

I had a fender bender and proceeded to make a claim for repairs. Geico has extremely poor claims service: Geico uses zip codes to find the closest Adjuster. I work in Vancouver, WA. Geico has only 1-Adjuster whom works 1-day a week. 9-day wait.

So I gave them my home zip on the west side of Portland, OR. The closest Adjuster was on the SE side of Portland 3-day wait 21-miles each way from my Vancouver, WA office. So I thought I would stump Geico & gave a Longview, WA zip code (50-miles north of Vancouver, WA) The closest adjuster 50-miles south in Vancouver.

Then I gave them a Battle Ground, WA zip, closest Adjuster 25-miles to Vancouver, WA. Not good service for Battle Ground, Vancouver & Longview, WA customers only 1-Adjuster. I will get the necessary repairs & switch Auto Insurance Companies and suggestions?

In addition I will also contact my local Insurance Commissioner.


Offender: Geico

Country: USA   State: Oregon   City: Portland

Category: Business & Finance

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