I'm interested if every other people have observed what we've this this past year with Nationstar Mortgage aka Centex of course if you will find any class-action matches against them regarding their managing of the HAMP mortgage loan modification plan software procedure that could be continuing. Please read and react when you have noticed something.
We began the HAMP mortgage loan modification software procedure with Nationstar Mortgage at the conclusion of 2010 once we weren't ready to create our funds. We were informed that funds in debts could be renegotiated via this program once approved. If we didn't be eligible for the program we'd continually be given additional options from short sale possibilities or ideas to pay for back our funds in debts using a mortgage loan modification through Nationstar. It's today Dec and we simply obtained an eviction notice from McCathy & Holthus to become out 3 times once they had previously offered our home on December 12. We were completely dumbfounded by today (12-21) we still have not been informed written down or in virtually any different method that people hadn’t certified for that HAMP plan not to mention been provided the chance to check out-up with options! In great faith we supplied files for the software according to their demand. Over this a year ago we've needed to re submit the applying numerous occasions because it was delivered back for them simply because they had posted our programs towards the government imperfect. Types they forgot to obtain from us before they posted the programs were the Dodd Frank type along with a type to obtain our authorization to obtain copies of our 2010 tax-return (equally simple to complete because they simply required our trademark). Oh, yes, plus they might also request us to deliver them another revenue/loss record. All of this data we'd have happily supplied had they advised us they required it to help make the document total before they posted it towards the HAMP plan. The confusing section of this entire point was the only method we understood our software was imperfect was whenever we might contact them to discover the standing of the application procedure. This by itself was usually a headache. Every time we named them, the final person we were dealing with somehow have been moved from the HAMP department or had quit the organization and we finished talking to somebody fresh each time. We were usually on-hold for atleast 20 units to consult with somebody and fax numbers they'd share with deliver to us to deliver them info would not work. I have needed to contact to obtain a working fax number on a single event 4 times before I might it to undergo. Often we were simply disconnected and would need to begin once again. What we did not recognized was that while all of this "software procedure" was happening these were continuing using the foreclosure process just like a bunch of raptors or coyote appealing people in one single path while we were being stalked from behind for that kill. This similar procedure was started officially in March whenever we obtained a professional notice from the business named Quality Mortgage Solutions (QMS) stating our home was in foreclosure which it had been planned for market in July. (Nationstar in those days should have informed QMS that people were still within the software procedure and since it was rescheduled to get a later day). Surprised, we named them-and were informed all over again, to, "overlook the notice from their store since we were trying to get the HAMP plan". It was the beginning of several telephone calls regarding messages that we were getting that were responded usually, "to dismiss" or "do not focus on that" once we were guarded underneath the umbrella of "trying to get the HAMP program”.
We're currently discussing our leave.
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