On December 8 the 2004 two reps from I.M. S enter my jewelry store and persuade me to sign an agreement. It was a busy Christmas time and I really did not have time to look in to details. They were assuring me that the only reason for signing is to check my credit and credit of my company, and later upon receiving a copy of the agreement I will have time to decide activate or not activate service with I.M.S.
Two of my sales people saw and heard what they said!
And guess what-I've never received a copy of the agreement, I never activated service with I.M.S. But I did receive monthly fees $32.50 each months for 3 months on a row.
When I tried to stop this nonsense I was informed by I.M. S that because of somewhere on a paper I sighed, in a very small letters something mentioned - I will be charged $395 for disconnecting the service I've never activated!
People from Innovative Listen to me! -I - did -not? Receive - a -copy -of -the -agreement!!!
I? Did - not - make - a? Single - transaction - with -your company!!!
I was forced to change my account to stop this invasion, but I.M. S did not give up and put me under collection and now I have collection on my credit report.
I had conversation with two people in a management.
Mike - who told me? I can eliminate this fee, but I do not see a reason to do it!?
And lately I? Ve got a call from VP Keith Pollans, who told me to send him a detailed fax.
I did and I never had a chance to speak to him again no matter how hard I tried.
I need somebody who can suggest me how to fight this situation!
0 comments