In 1996 I was forced to ask HUD to assist us with our mortgage to prevent foreclosure and bankruptcy. This due to some serious financial and family issues... HUD was wonderful working with us in all ways possible preventing foreclosure and bankruptcy. Moreless explaining that this would help us and all this would do is extend our mortgage 3 additional years! Never did I think I would be dealing with a HUGE "interest in arrearage amount", to be totally honest I don't even know when this "interest arrearage" came into affect! Which Ocwen capitalized on and still does! Making it totally impossible to
pay the loan down.
In about 1998, Ocwen aquired my mortgage and the nightmare began.
Ocwen began phoning; morning, noon and night. Always regarding payments, late, not received what ever they picked for that call. Valid or Not! It did not matter that they were not sending us statements, we wrote letters non stop requesting statements, coupon book anything to send with our payment! We sent letters requesting statements with each payment... This whole time not knowing how our payments were applied or what was going on! Not to mention never getting a response to any letters sent! That lasted forever! To this date we don't know how these payments were applied or even if they were replied, because it is impossible to get a account activity statement out of them! To this date it is impossible to get any reply to document you send them!
They repeatedly sent out and still send out request for updated financial information and new forbearance agreements. And it does not matter what the financial statement shows that we return nothing changes and another foreberance agreement would come normally with the same large payment we had been paying!
No matter what we did they managed to find a way to attach what ever additional charges they choose or can! We have and still do receive continuous threats of foreclosure and "EVEN MORE INTERESTING OFFERS TO ATTACH TERM INSURANCE, AND OTHER MISC. SCAMS" TO OUR MORTGAGE! We already are stuck with a Hazard insurance only covering the structure for a hugh yearly amount!
Now I have tried to refinance but due to Ocwen, I have only managed to get addtional charges on my account due to request for payoff, and offers for 2 years fixed! Being I did not choose to do business with Ocwen, they were forced on me, I now don't see any hope no matter which direction I go! This thanks to there dishonest and unethical business practices!
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