In the middle of March I applied for the FREE credit report provided by Consumerinfo.com. I saw nothing stating that my account was going to be automatically billed, but made sure to cancel my account anyway.
Earlier today (04/16) I recieved a phone call from the Wells Fargo Fraud Detection Agency about possible fraudulent activities to my account. I called them back and they told me CIC, or Consumerinfo.com charged my account seven (7) times. They kept charging my account but Wells Frago stopped it after seven and put a Fraud alert and block on my account. Each charge was for 79.95 totalling 559.65 in unauthorized charges to my account.
Again, I did not authorize any of these charges, nor was I aware that there were going to be any in the first place. I even made sure to cancel my account. I didn't log back into the site for weeks because I was sure I canceled it. I couldn't call the company because I get off work after their hours are closed, so I sent and email instead. I'm now awaiting a response.
The Wells Fargo Fraud Detection Agency has told me they are willing to stand behind me in order to dispute all of those charges. My bank is also standing behind me as well, willing to refund my money for any of the 6 other charges that appear. This is fine for me, but I want the initial 79.95 off my account because I wasn't aware I was going to be charged. I even canceled my account to be sure.
Christopher
Scottsdale, Arizona
U.S.A.
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