Usacomplaints.com » Business & Finance » Complaint / Review: Capital One Credit Card - Paperless statements Did NOT send statement for 2 months THEN charged me late fees for not paying my bill! Scam! Interest Rate is going up!. #728838

Complaint / Review
Capital One Credit Card
Paperless statements Did NOT send statement for 2 months THEN charged me late fees for not paying my bill! Scam! Interest Rate is going up!

I was going through my bills writting the due dates on a calander when I realized I haven't seen a Capital One Credit Card email statement for the current month. I logged into my account to see my payment was past due and the last payment had been two months ago! THEY STOPPED SENDING THE STATEMENTS to my email address. I am signed up for Paperless statements! Criminals! They blamed it on Google gmail saying they tried to send the bill 3 times then quit trying. What?!? You would think they would send a hard copy if they could not get an email to a person.

These guys are scum-bags. I am sure my interest rate will be raised because of this. What a scam! They told me I should have checked my account. What?!? Who logs into their credit card statements for the fun of it without having a bill? They did not even send a message to the account messages and alerts area within the account website anyway. This is unbelieveable...


Offender: Capital One Credit Card

Country: USA
Phone: 8009557070
Site:

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google