I went and got my taxes done at Jackson Hewitt. They did not offer the service that I wanted at the location I was at so they sent me to another one. Upon leaving, they gave me a card that should have made me wait no longer than 15 minutes. I waited in the lobby for an hour! After I finally got back there, the lady was very nice and she explained everything to me. When I left I was under the impression that I was getting my money in 24-48 hours like promised. I was approved for the RAL loan and everything. So I go home and I wait. When I didn't get my refund I started to get mad. I called the status number and they said the same thing, 24-48 hours. But I had no money! So I called the main office. The lady I spoke to there was rude and didn't listen to a word I said. She kept on cutting me off and telling me to calm down and I wasn't even upset! She told me I was accepted and it was all up to my bank now. So, I call my bank and they say, no, we haven't got anything to approve! Jackson Hewitt is a scam! I paid over $500 to get my taxes done. I drove all over and they weren't right! I will never go through this terrible company again!!
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