09/23TRX wanted to send you an update on your Service Bureau Fees. As you know, Doug Hughes met with an acquisition attorney on August 24th, and he was told the deal would close within 30 days, which is September 24th. This is where we got the September 24th date. Again, Doug spoke with the investors on Monday, September 13th to make sure the deal was still set to close for September 24th, and Doug was told that it wouldn't be a problem. Doug has a conference call about this on Friday, September 24th and we will update you about your Service Bureau Fees after the meeting is over.
09/24Update on the Rebate Money owed to you. I have been in meetings and conference calls all day today and for the past 4 weeks constantly. I was told on September 24ththat we would have everything finalized within 30 days and in turn I relayed the same message to you guys. I am working this on two fronts, one of which is through a group of investors that will also bring TRX Financial a new product for TRX Alliance Members to offer this tax season. Working with the investment group does take time and these groups of investors do understand the urgency of getting every single one of you paid NOW! I tell them how urgent it is every day. The second method is that Kathy and I have been working with the mortgage company to get a loan to make sure everyone gets paid, but everyone knows how the closing dates get changed or underwriting holds you up especially with the current banking industry today. I will assure you every one will be paid and starting Monday I will be sending out an e-mail advising you the status each day until you have been paid. As I am sure each of you realize with my staff and I we are on the verge of a complete melt down because we have not been able to pay you guys yet, because we all think of you guys as not only TRX Members but members of the TRX Family. I personally want to thank everyone that has been praying for TRX and me to get through this. Please remember be kind to my staff they are not responsible for any of this, it is all on me and if you will allow me I will get you paid very soon. Sincerely, Doug Hughes 09/27I would like to thank you for your patience with TRX and I fully understand how this delay has affected you. I am deeply sorry for this huge inconvenience but I am getting extremely close to closing the deal with investors and the first priority is to pay everyone who has not received their rebate as soon as possible. Please feel free to email me anytime at [email protected]. Thank you, Doug Hughes
08/17We have been inquiring about the service bureau payment since June. We were told that they would be mailed July 1st, then; between 1st and the 15th; and then thru the 31st. It is now Aug. 17, We still have not received the Service Bureau Fee payments. We spoke to Josh two weeks ago who told us to wait 'til last Monday which was after the 31st and that he was instructed to tell us that if the check were not received by the 31st of July he would overnight the checks to our office. I guest that you didn't know that your offices would be closed last week. It appears to be intentional. We would greatly appreciate it if we could hear from you very... Very soon. Thank you for your cooperation in this matter.
Hello there, What's the holdup now with the checks? This is Aug. 27
08/17I apologise, without saying anything to breech our investigation we have had to terminate several people and outside contractors in our accounting dept. I was told this morning by the auditor investigating this they will be finished no later than Wednesday and we could start issuing checks again on Friday August 20th. We will get everything processed even if we have to work 3 shifts and through the weekend next weekend to get you money to you. I deeply apologise but this is the best I can do, remember our money is held up too. Sincerely, Doug Hughes
0 comments