I have to confess I am completely dissatisfied with your disrespectful, unprepared and irresponsible customer service.
I imagine I should be treated with the attention I deserve as a customer from beginning to end.
I have been given wrong information about an issue in my account and been laughed at for trying to get a solution to that issue.
Please review customer service skills and recordings of the following:
Scott Harrison
Pnc
Highland Hills, OH 44122
Note that your Customer Service represents your business. Well qualified employees will sell the image of a great trustworthy company.
Sincerely,
Marcelo H. Santos
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