Usacomplaints.com » Shops, Products, Services » Complaint / Review: Beyond the Rack - Customer Service. #1103002

Complaint / Review
Beyond the Rack
Customer Service

I just had a great experience with customer service. I wrote a review yesterday about sheets I had ordered being of poor quality on a review site like this. I did not contact the company as I did not feel it was worth the bother of complaining and returning the item. Imagine my surprise when I received and email from them later saying they had read my review and if I would send them the order number they would rectify the purchase. I did so this morning. They contacted me shortly thereafter advising me that they were refunding the total purchase price. How can customer service be better than that?!


Offender: Beyond the Rack

Country: USA

Category: Shops, Products, Services

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