For over 30 years my late spouse and that I had a combined Chevron gasoline charge card. He died 7 years back but I extended to make use of and spend this charge card. Because Chevron switched their balances to GE Cash, that is once the issue began. They began getting my consideration, $29.00 late fees. Never had any overdue costs with this specific card before. I've usually shipped my cost promptly, however they declare, they obtained the cost each day late or was published each day overdue, hence the late fee.
I called the organization in November and requested them to renounce the late fee charge since I have have now been constant in spending my consideration promptly, till this delayed email event. I also informed the owner that perhaps it is moment I eliminate my spouse's title with this consideration because he is been useless for eight years. Owner stated, the only path to achieve that would be to shut the previous account and start a brand new one, but that I ought to be accountable in paying down the previous bill, which obviously I decided. Owner also decided to renounce the overdue $29.00 late payment cost. I subsequenly shipped the entire cost towards the previous consideration the exact same week.
After I received my first declaration for that new consideration in January, it had been over $200.00 significantly more than I anticipated as well as the new costs. They didn't credit my previous bill using the last cost, additionally they included on overdue fee costs. I named them instantly plus they stated they CAn't do something about this since the consideration has already been shut. And because my spouse has already been useless which he was the main card-holder, they delivered me towards the PROBATE DEPARTMENT. I called probate department. Plus they said, they'll credit my bill. Next declaration arrived, with no credit on my consideration but had another $30.00 late fee. I called again, plus they stated I've to make contact with PROBATE department. Simply because they can't do anything except probate. I've been provided the run-around. I named Probate many times but all I get is just a run-around, and "I can't do something, contact probate" solution. I got fed up with it, and so I contacted an attorney who published them a notice to return my cash back.
The solution they delivered me was a form-letter allowing me realize that to ensure that my state to become refined I want a Unique Energy of Lawyer plus some additional notarized Actual Unique Energy of Lawyer and da-da da-da additional paperwork permitting me to signify me or my spouse.
I'm SICK AND TIRED OF THE RUN-AROUND. All i'd like is to obtain a refund of my money. I've not utilized the card since, however in the mean-time, they continue receiving me late fee costs, and my bill simply keeps accumulating. Can somebody available help me?
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