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Usacomplaints.com » Business & Finance » Complaint / Review: First Consumers National Bank - FCNB - Credit Card - No Statements, website, or phone - how to reach and pay. #56601

Complaint / Review
First Consumers National Bank
FCNB - Credit Card - No Statements, website, or phone - how to reach and pay

I have been having the same problems as many other posts here. They are bankrupt and were ordered by the OCC to stop issuing new cards. Their old phone number doesn't work anymore, their web site is gone, and I don't receive statements anymore.

However, I have found information to help those of us with accounts. Apparently they have contracted with another company to take over thier credit card services until all accounts are paid and closed and they totally shutdown the FCNB card group. I was able to log on, view my account, make a payment and more from the new site. Here's the info I came accross.

CardMember Services, located in Norcross, Georgia, has been engaged by First National Bank of Omaha to provide customer service for First Consumer's credit card account holders. Services are available over the web and through our automated voice response system at 1-866-691-0053. You may also reach us at P.O. Box 922788, Norcross, GA 30010-2788.

Hope this helps!


Offender: First Consumers National Bank

Country: USA   State: Oregon   City: Portland
Address: FCNB, PO Box 2210, Portland OR 97208
Phone: 8666910053

Category: Business & Finance

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