Contacted: Attorney General of both, Oregon and California they in turn asked me to contact someone else... This is who I ended up with.
You may use this info at your discretion.
Thank you for the information on the website. I had not seen this before.
The Division of Finance and Corporate Securities regulates state-chartered banks. First Consumers National Bank was a national bank and under the
supervision of the Office of the Comptroller of the Currency (OCC), an agency of the US Treasury Department. I don't know if they can help you but it won't hurt to try them. The number for OCC Consumer Assistance is 800-613-6743.
Also, the Oregonian newspaper had an article on the banks closure in the June 30 issue and included an address for customers to contact about credit card problems. That contact was Cardmember Services, PO Box 922788, Norcross, GA, 30010-2788.
I am sorry to hear about the many difficulties the customers of this bank have experienced. I hope that the above contact information is helpful to you.
Sincerely,
Ed Simkins
Manager, Banking Section
Division of Finance & Corporate Securities
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