Had a mastercard with providian for quite a long time. I became unemployed and missed some pymts. Afer a few months I made Pymt arragements with providian and then they sold the acct to E-merge. After calling them and finding out that Providian sold my acct to them I had a bal. Of a little more that $300.00 so I made payments of much more that the payment they said that was my monthly payment, which was 18.00.
I missed 3 payments and then I owe almost 600.00 and one of their employees called my office and lied saying it was an emergency.in my job I can not answer the phone as I have patients to attend to. Anyway the receptionist took a message and was told that it was regarding a debt that was not being paid. Needlessly I was very angry. I could of lost my job for this; plus I have ask them not to call me at work because they have my cell number.
In trying to pay them through the internet I have ran into a wall because the email address on the statement does not work. I have had it with the large companies thinking that the little person has no say and they can do what they want.
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