Every single week i have been paying Suntrust more than $150 on fees, so small transactions that i went over my balance, most of these transactions are for $4 or at the most $8. And i admit fault, however charging a fee that is 4.5 times greater than the charge seems like robbery to me. I truely do not understand how they clear their transactions. Other banks that i have had did not consider adding an NSF charge until the transactions are actually out of the pending status, Suntrust will charge you immedately for these, then when they are charging you fees, they add the fees in first which will take up any small balance that yu could have paid a transaction with, so they get to charge you anyother full $36 fee. Here is an example of what happends every week.
PENDING STB Check Card 11-25-09 03:21 $15.85 -$167.23
PENDING STB Check Card 11-25-09 03:21 $8.75 -$151.38
Pending ups*intern 11-25 93251619512 $23.04 -$142.63
Pending 7-eleven 1 11-25 93280615333 $3.62 -$119.59
Pending shell/6384 11-25 93280108075 $10.05 -$115.97
Pending 7-eleven 1 11-25 93270105172 $8.67 -$105.92
11/24 uaf paid items penalty $36.00 -$97.25
11/24 nsf paid items penalty $72.00 -$61.25
11/24 check card purchase wawa williamsburg va $7.62 $10.75
11/24 check card purchase wawa williamsburg va $24.50 $18.37
11/24 check card purchase tm *nile 212-307-7171 ny $60.05 $42.87 11/24 electronic/ach debit state farm ro 27 sfpp $81.79 $102.92
(state farm was never in pending status, just magically appeaared cleared today, which caused all the other little ones to be NSF even though those where done way before the statefarm)
11/24 electronic/ach debit t.M.C. C loan pmt $200.00 $184.71
11/23 check card purchase redbox $2.12 $384.71
11/23 CHECK CARD PURCHASE SHELL OIL WILLIAMSBURG VA $6.18 $386.83 11/23 CHECK CARD PURCHASE SHELL OIL WILLIAMSBURG VA $8.27 $393.01 So basically if they would not have posted the statefarm payment (which it is my fault that i did not remember i had signed up for direct debt) All the other transactions would have cleared just fine, and considering these where done prior to the statefarm even appering on the account this would only make sense. Owever they choose which transactions to clear in the order which will bring in the most money for them.
If it was not so hard to organize a change of the direct deposit from our jobs we would have changed banks along time ago. But this will be the last payday that i let them rob me of my heard earned money.
Advise to everyone* NEVER BANK WITH SUNTRUST!
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