SunTrust is horribly disorganized. One hand does not know what the other hand is doing. The people running the company should be fired by the stockholders. Why don't the departments within the bank talk to each other? Why must I spend 2-3 hours on the phone again for an error by the bank? This is ...
Banking regulations state that a consumer must expressly tell the bank in writing if a debit card should be allowed to go negative. I specifically told the bank not to approve anything when there was not enough to cover the transaction, but they did anyway and then charged fees for it. ...
I used to love banking with SunTrust. I recommended them to all of my friends and family. I wish this could have gone differently, but now I am forced to close my accounts with them and look for another bank. When I moved back to NC from NJ, I had to find a new bank. At the time the closest bank ...
In the month of July, I started having large amounts of overdraft charges put on my checking account at Sun Trust. It took more than a month to find out that my account had been hijacked. Sun Trust informed me on 8/2 that the account had been hijacked, and I closed the account. They refused to give ...
I had banked with SunTrust for years up until recently. I did overdraft my account, but they manipulate the way items are presented to your account in order to charge you more overdraft fees. I had transactions presented as debit transactions from Dec. 24th, which should have cleared with no ...
On Thursday, December 22nd, I deposited a check for $3000.00 from a family member. I have been struggling financially due to a long-time girlfriend who did not work. I expected this check would be at least partially available on December 23rd, and I was counting on it to buy food for this holiday ...