After I named and asked concerning the item and offered them the ages of my kids 11,13, and 14, I had been informed they might enjoy the phonics and wordsmart applications. Once my newest attempted the phonics it had been obvious that it had been method below her class level. After I named to acquire a return agreement, the repetition actually mentioned that I ought to not have now been offered the phonics since my kids were also outdated for that plan and mentioned he might increase my test interval to be able to attempt the wordsmart disks. I decided but I later named before my prolonged test interval was up-to get an agreement to come back wordsmart, I had been informed that it had been too late. The repetition hadn't joined any expansion within the program and that I had been already billed $129.89! I had been refused talking to a boss and receiving a telephone number for greater power. The individual about the phone who stated she was the boss was really rude and created the snide comment that my next cost was due and hung-up the telephone. I intend on taking action.
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