Usacomplaints.com » Business & Finance » Complaint / Review: TD Bank - Computer problems. #511562

Complaint / Review
TD Bank
Computer problems

No just did I've to hold back times to obtain my direct-deposit published however the lender delivered a sum equal-to my mortgage cost to PECO placing my consideration in debt. They charged me facility.

Used to donot begin to see the 2nd payment online and after likely to the financial institution found the client support people could not view it possibly but once they named the IT department, waiting on store for 45 units on their inner line (not everyone point, the IT people discovered the Next fee. Obviously, this isn't their issue... I should have completed it but I did so it at 2 differing times (they held altering the full time I did so it) and so I was from fortune. The client support people within the department were excellent plus they were just like discouraged when I was. Lastly, after requiring the IT person obtain a boss (He originally stated there have been no administrators on-duty but after I asked the intellect of lacking a boss on-duty once they screwed-up everyones records he accepted there have been 2 but he could not find one.). The mystical boss eventually got about the point and after 20 units of dialogue she ultimately decided to request a reimbursement from PECO but stated she'd be off 3 times in a few days therefore delay per week to call-back and obtain info on the standing of the demand. Again... Bank snaffu along with a boss gets 3 days off. Not at my work. I'd be there camped on a crib before issue was set or I'd be out-of employment. I expected for many kind of verification the demand could be created... No mechinism exists to inform me that the lender demand continues to be made (no email, no notice on my consideration... Nothing). Simply call-back and seek advice from the on line customer support again.

Today simply because they utilize some other vender (did not realize that), they cannot obtain the cash back. I've to visit PECO and request a reimbursement to since even when they deliver a request... PECO might not and doesn't need to react to the request. Is not that likely to be enjoyable. Speaking with PECO is much like speaking with a phone post and today like speaking with a TD North individual.

I will have to move resources to TD North to create up for that around $1000 error to avoid incorporating extra lender costs and delay.

Friday I am starting a brand new consideration in another lender.


Offender: TD Bank

Country: USA   State: Pennsylvania

Category: Business & Finance

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