Usacomplaints.com » Business & Finance » Complaint / Review: UB Bank Credit Card - Rip-off cardholde. #514846

Complaint / Review
UB Bank Credit Card
Rip-off cardholde

Before I get my Credit card from US Bank last May my credit rating reaches 765, in mid-April I acquired US Bankis Credit I begin using the card-but just several little costs, in July I discovered I still didn't obtain a declaration from their store because I'm the brand new with this specific bank, I collection the telephone and named their 800 support point to obtain aid, the repetition responded the telephone explained, my declaration will be the email quickly, next I delay it for pair more months, it ultimately arrived. Nevertheless when I start the declaration I noticed I acquired billed "LATE PRICE" since there is no cost obtain for that month of May, I subsequently named their 800 service-center immediately, the support representative. Told me they've TO cost the late charge, simply because they didnot get any cost from me, I told them I didnot get any declaration and that I named couple weeks previously request it. She explained there's nothing she may do, I informed her I'm new cardholder, she explained the financial institution nevertheless need to cost me the late charge. Therefore, I attributed the united states Email like many more and chose to taken care of the late charge. Within the subsequent weeks some of the claims continue to be absent, I named the financial institution and reported about this, however they stated they sent the declaration and there's nothing they are able to do, I had been fear I'll get cost overdue charges again and harm my credit, and so I requested the support representative. THE NEXT QUESTIONS:

1) Whenever is my cost deadline? Support Rep. Responded: " THERE'S NO SET DUE EVENING."

2) What's my minimal cost quantity? Support Rep. Responded: "THERE'S NO SET QUANTITY POSSIBLY"

3) You suggest easily do not get the declaration than I wont understand what the cost quantity is? She responded; " I'm sorry to stated, Yes that's correct!"

4) May easily did not obtain the declaration again, may I simply deliver any quantity (ie. $80~$100) as my cost for that month? She stated: "you actually cannot do this, since you usually have to submit the minimal quantity necessary for that month."

I asked: "how do you make sure I'll obtain the bank record? You may already know I been having issue since day-one?"

Service Representative responded: "there's truly something we are able to do, you simply need to be sure you obtain the bank record every month", "..."

Within The following weeks on / off I still have issue obtaining the bank claims, I approached the Postal Office in my own region, as well as contact the US Bank again inform them that I still have issue obtaining my declaration, I published for their Customer Support Dept. Pair moment handling the problems, but DON'T HAVE ANY reactions. I observed about the "bank claims" I acquired from time to time, I had been billed late fees, interest charges, I approached the financial institution several time and let them know I declined to pay for these overdue fee and interest charges, but pair time the Support Rep. Responded the telephone simply create records that I named and reported concerning the late charge.

I sent another notice addressed towards the division supervisor, NEVERTHELESS NO REACTION!

Finally, I quit producing anymore cost and need the financial institution interest on my consideration, the financial institution support representative. Nevertheless explained that I want it to cover the late charges, I told him I delivered several characters and create several telephone reported about this, but no body has aid go over my consideration scenario?! He explained: "Well, I'm likely to place in the machine, you named and suggested you're declining to create cost."

That one consideration had injured my credit score again and again or more for this day US Bank nevertheless didn't answer me characters.

This lender is tearing customer down, they do not offer you consideration info on time, and yet they make certain they ASK YOU FOR THE CHARGE and CURIOSITY PROMPTLY!

Only my situation alone, since day-one NO SERVICE NO RECORD JUST LATE FEE & INTEREST FEES!

Attempt visit www.ripoff.com and key in US Bank and find out just how many instances from this lender!

I believe we should record this lender towards the people Attorney General Office. I believe they're attempting to tear people off NOT managing a truthful lender company whatsoever.


Offender: UB Bank Credit Card

Country: USA   State: Missouri   City: Saint Louis
Site:

Category: Business & Finance

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