Usacomplaints.com » Business & Finance » Complaint / Review: Charter One Bank - Bank Fees. #503671

Complaint / Review
Charter One Bank
Bank Fees

It's ironic that when I decided to get my checking account with Charter One, it was because they were convenient. Over time, all the things I liked about them, have ALL gone down the drain. Best Free Checking must be a matter of opinion. Or maybe those who have the higher yield accounts are the ones that are treated well. Long story short, I had transactions pending that would place my account negative by 15.44. There was a $500 for an emergency root canal that was processed with some other transactions that would have left me in the negative which I intended to put $20 in to cover. Well when I checked my same balance later that day, I was at -$132 for the transactions they put through. Let me breakdown the math. There is a balance of $505.01, there are four pending transactions, 9.92/5.39/2.17/500. The three smaller transactions have all posted leaving a balance of $487.53. Which is my own fault and I should have to pay the $39 NSF fee towards the $500 charge that still needs to post. So now I am being charged $117 in overdraft fees for the other three charges. So which is it? Either the money is there to cover the other 3 charges, and I am being charged $39 on the $500 or the $500 is covered and I am being charged $117 on the other three. But no Charter One is going to charge $156 in overdraft fees. Essentially just hitting everything that posted after a certain date. Doesn't seem fair to me. Makes me understand why people don't want to put their money in banks.


Offender: Charter One Bank

Country: USA   State: Illinois   City: Chicago
Site:

Category: Business & Finance

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