Providian changed the APR of 20.99 to 29.99 on my acctount in April. No WARNING, Correspondence or reason.
I have been with Providian for 7yrs. Prior to this event. I called the customer service dept. And the supervisor had no reason for the change.
In addition, Overlimit charges have been placed on my acct. Each month. When I stated tho them with proof of my checks that they were paid for on time. They refused to waive ANY of the overlimit fees.
I am currently paying them off, however according to my 3000 balance, it will take about 5 yrs to do so using there miminum monthly amount due.
They still refuse to explain the reason of the APR increase.
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