As a long time customer of the Wells Fargo Bank they have generally treated me with kindness. The kindness one would expect from a well versed and clean diplomatic white collar crime liar. There were two occasions in which the bank itself became involved with a customer service situation that cost me thousands of dollars in the long run. One is when a teller in training moved all the way from Ojai California to consolidate a loan in Montecitos' old town branch, the loan was put on my credit card and so was the interest. However, the teller said she redirected the amount to someone else's account by one number even though I left her the Lawyers deposit slip. The attorney' had a general fund checking at Santa Barbara Bank & Trust it was his personnel account. He never showed up for court on Monday morning because the funds never showed up in his account. The Bank sent me a cashiers check for the amount to give to him in person he told me again to deposit that amount into his account at the SBBT account so I did again he never put any effort into working for the 3500,00 and the teller helped him keep the money.
The second time I had an altrication with that Bank was when I purchased an online diet product Acai Berry and the company said a free sample could be tried and immediately afterwards they would respond to see how I liked it. The Acai Berry arrived just shy of10 days for the sample to get a response that was written in the contract in micro dot at the bottom of the page. The company was allowed to send the product on a regular basis and bill my credit card. It turned out the company sent the product out following the sample by a few days and they already billed my card 139.00 dollars before anything arrived. When I quit the product on an online quit page and never opened the sample or the packages, I called the Banks fraud unit. I telephoned Wells Fraud unit they first refunded the money and I corresponded back & forth with proof and mail dates and so forth then the Wells rep responded with "Thats Too Bad Letters" and rebilled my credit card sending all three credit agencies a report as well. The Bank purposely tried to screw up my credit, which was hard earned since I married and divorced after 25 years and lost everything to my ex who was a union employee and a non citizen of the United States. I got shafted by this Bank, the three credit agencies I still have to contact because I have never defaulted on payments, "ever", and I still had to fight with the officers of the bank to not lower my lending power. Finally, I did get them to increase my borrowing power but I switched the credit card for a 1.99 interest card to pay off that attorney fee who never showed up to court. He did ask me for more funding to stay in the town he was to file a conservatorship in. He asked me for business expenses, food expenses, and transportation, and said I would have to sell my mother's house so he would get an additional 30% of the sale as well. The Bank really was watching where the Trust accounts for four biological children were going to end up the first manager quit after that episode but she helped the rookie banker from Ojai swindle funds. The banker was related to a cousin of mine by marriage since the California Lesbian marriages have been approved she was also on a Trust as a partial maybe beneficiary of the Fuller Family Trusts. What a mess, this would make a good soap opera. Anyway the Bankers are very polite why they keep your money. And try to make your credit history, a history.
Sincerely Victoria Fulle
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