I reported my credit card stolen to Wells Fargo fraud department. They cancelled my card which was good. I received a new card in the mail about a week later. After doing their investigation they told me I was responsible for these charges because I made a payment while these fraudulent charges were on my statement. Since I didn't catch it before I made a payment I am responsible. I am a disabled vet and also on social security disability and always made my payments on time, I have been fighting with them for about four or five mo. Now. They did a second investigation with the same outcome. I agreed to a payment plan about a week ago at $250.00 a month. I got a statement two days ago with new charges totalling $406.63 and the card was used again the first week of june. This card has been canceled and destroyed by me and it is still being used. I called Wells Fargo today and tried to explain to them what was happening now. I got nowhere I was told I am responsible for these new charges also. I am considering bankruptcy over this situation everything I own is paid for except a car payment every mo. I am at my wits end with these people. But I will not be bullied into paying for something I did not purchase. As of today I am no longer on their payment plan and told them I refuse to pay anything on this account because they refuse to work with me on this.
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