Lori Kelsey
1040 Gardencrest Doctor
Kingman AZ 86409
Citi Cards
PO Box 6077
Sioux Falls SD 57117
And/or
Citibank Cards
PO Box 20286
Kansas City MO 64530
Expensive Office of Comptroller of Currency Might 17
Our issue with Citi-Bank Cards started May 13 after I was over-charged by $4,000.00 to maneuver 350 kilometers from California to Arizona. The well-known Customer Support Agent S. Larson refused my challenge. Nevertheless just before questioning my state. I'd applied my charge card then when they included the costs back on my statement without notice I had been over my control. I created my monthly obligations promptly and was spending significantly more than that which was needed. Subsequently in-May I obtained a notice type Combined Selection Agency Inc. Citi Cards switched me to this collection company despite the fact that I had been producing my payment per month promptly. I delivered them $1,800.00 getting my balance to $3,548.77 I had been today present, and had nothing was overdue. May 30 I obtained another notice from Combined Selection Agency Inc. Telling me I had been in selection because of my overdue consideration with Citi Cards. I named Combined Selection Agency Inc. And Citi Cards to see them that I had been no further overdue and desired my consideration removed from selections instantly. I had been truly annoyed since my consideration was present which may influence my credit score. I extended to create my monthly obligations delivering significantly more than that which was required. September 15 I obtained a notice from Citicorp Credit Providers seeking $340.30. The notice mentioned it was the minimal amount due. Just how can this be? I called instantly and talked to G. Stevens and questioned the $340.30 and also the notice I obtained from him. I received nothing more regarding this $340.30 and Usa Selection Agency Inc. Never delivered me-any more selection sees HURRAY! And so I imagined.
Citi Cards wasn't completed delivering my bill to selections. Oct 30 I obtained a notice from School Series Service Inc. (ACS) declaring I owed $3202.99 by Oct. 31. I called Citi Cards nonetheless they had cut me removed from calling. They'd not take my telephone calls and also the pc concept aimed me to contact ACS. What's this? I'm not able to contact my charge card organization simply because they delivered my consideration to selections unjustifiable for that 4th period? I subsequently approached ACS and delivered a notice dated November 7 to ACS and Citi Cards with copies of my last four claims from July to Oct showing my consideration was present and that I had nothing overdue.in my own notice I told them “To determine what and just why this retains happening” and “I desired a phone clarify the problem.” I also stated “I anticipate Citi-Bank Card and School Selection to repair my credit history! ” I noticed practically nothing from possibly ACB or Citi Card. I also attempted to shut this account and was informed would need to spend the entire add up to shut my bill. Neither organization approached me. Nothing new
On November 19 I delivered Citi-Bank Card another notice telling them “I may screw-up my very own credit score and truly didn’t require their help.” I told them that “My consideration may remain in collections and that I was no further accountable for that which was owed due to the next:”
1) Not speaking with me after I named requesting “Why my consideration was in collections? ”
2) Not telling me why they delivered my consideration to selections? Despite getting my notice and claims displaying my consideration was present?
3) After I tried calling Citi Card and he pcs concept explained NOBODY WOULD TALK TO ME and also to contact the collection company!
4) Not examining my challenge. Not studying the paperwork I delivered as evidence. Our paper-work was full-proof I ought to haven't been refused my, 000.00.
5) Not informing or caution me that my challenge was refused and also the costs I had been acknowledged might return on my statement. NO NOTICE NO COURTESY.
6) I'm fed up with your unprofessional, dishonest, and also the activities you used my entire life and my credit.
The key reason I'm not prepared to spend with this consideration is basically because Citi-Bank Card blocked my calls and nobody at Citi Card might keep in touch with me, phone me or provide any reaction or clarification. Not really within my challenge I'd abandon concept and nobody might contact me back. Easily required a telephone call, no body actually approached me rather they blocked my calls and that's why I don't owe them one red penny
Then on March 1 Citi-Bank Card delivered me 13 covers all at one time. Our bill continues to be switched to selections. Citi Card hasn't approached me or have I obtained any claims, characters nothing from Citi-Bank Card since November. How can this seem sensible? Our credit is destroyed due to their bad, unprofessional, incorrect, dishonest, and filthy business methods.
To begin with my Citi Card Providers didn’t examine my challenge. Had Citi Card read my documents they'd have recognized that my moving business named “We Like To Move” has obtained an “F” using the BBB. The notorious S. Larson never browse the info I delivered along side 3 quotes from three additional moving organizations whose prices were $2,000.00-$3,000.00 less. I also delivered a duplicate of the co workers bill that shifted 2,250 miles and settled much less than I did so shifting 350 kilometers. I questioned my shifting costs with another charge card organization plus they recognized my challenge.
I delivered hard-core proof to S. Larson, had my proof been read and managed precisely my challenge wouldn't have already been refused. I've seen NOTHING from Citi-Bank Card Since November and today I'm being bothered by their collection company for the money they've had no-interest set for 7 weeks. What am I to complete?
But mainly because they’re so-called Customer Support individual S. Larson who seemingly have been conjured uP.S. Larson never signals her name-but stamps her title on actually doc delivered from Citi Card. S. Larson never answers calls or results communications. Why has nothing been completed about Citi-Bank Cards enterprise methods? You'll want acquired numerous grievances since I came across a large number of grievances from people all over the world how unjust and wrong Citi-Bank Card treats their clients. You will find a large number of grievances from the S. Larson. These grievances were no problem finding.
Why hasn’t anything been completed to assist the customer particularly since my duty cash assisted them out-of their monetary clutter? Why Citit Card doesn’t assist their clients? Don’t we deserve to be bailed out in these difficult situations? They've no empathy and may care less about their clients. I truly wish my issues are obtained severe and several modifications is likely to be produced in regards to Citibank Card.
Lori Kelsey
Cc: John Carey of CitiBank
Citi Cards
PO Box 20286
Kansa City MO 64513
Experience Record Number 1
To Whom This Might Issue, 11/20
This Really Is regarding Citi Card/Citi Corp and just how they ignored Lori Kelsey’s telephone calls.
November I Patrick O’Hara listened t the registered communications from Citi Cards informing Lori Kelsey these were not taking her calls and also to contact the collection company.
I Patrick O’Hara approve by my trademark the above declaration (s) are accurate.
Citi Cards
PO Box 20286
Kansa City MO 64513
Experience Record #2
To Whom This Might Issue, April/02
This Really Is regarding Lori Kelsey getting 11 covers from Citi Card/Citi Corp. All-on the exact same time.
All 11 covers came on March 1 from Citi Card/Citi Corp
I Patrick O’Hara approve by my trademark the above declaration (s) are accurate.
Lori Kelsey
1040 Gardencrest Dr.
Kingman AZ 86409
Seidberg Law Offices, P.C.
Lawyer
2412 E. Campbell Ave.
Phoenix AZ 85011
Expensive Joseph M. Whipple, July 11
Please be recommended the above take into account Citibank is being questioned. I've delivered numerous grievances to Attorneygeneral (s), FTC, Work of Comptroller Currency, FDIC, BBB, Consumer Affairs, US Justice Dept., Federal Reserve Criticism (OMB), Citibank, SUPPLY Selections and John Carey of Citibank. A number of my grievances have now been recognized plus they have started their analysis (s). Just how long do these inspections consider? I've no idea! I just realize that Citibank’s company methods are dishonest, unprofessional, dishonest improper and legal. How they have handled and managed me and my consideration continues to be fraudulent, deceptive and disingenuous and that I intend on contesting and arguing Citibank as well as their business methods.
Please allow me to know if you want or need every other info regarding my bill.
Lori Kelsey
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