In November, I got approved for a loan modification. Kayde Sauvany was the negotiator that approved me. I was given my new rate, term and monthly payments. I even sent the down payment to them. She insisted that I needed to wait for my loan documents because they needed to be signed and then return to them before making a payment. Needless to say I never received any documents. I have been calling them weekly wondering what's going on.
After a couple of calls, they denied me in-error on their part (which is documented) also and they mentioned to me that they have to work the loan up all over again. Well needless to say again, after calling and calling and leaving messages for a return call or the status of my loan, I get a foreclosure letter in the mail. Can anyone out there direct me. I need help or direction from someone who has dealt with the same situation.
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