Usacomplaints.com » Business & Finance » Complaint / Review: Discover Card - Repeated Auto Debit Attempts Caused Bank Fees and Calls at Work. #422188

Complaint / Review
Discover Card
Repeated Auto Debit Attempts Caused Bank Fees and Calls at Work

I set up automatic payments with Discover for 2 of my 3 accounts for 4 months, because I use various accounts to pay I didn't want it to last longer. After 4 months Discover Card not only tried to debit my checking account again but kept doing 2 times a week for each account adding up charges on my bank account for insufficient fund charges over $500.00. Discover also charged me for bounce check fees. It got so bad I had to close my account and now my back is coming after me for the charges. When I spoke to a supervisor after about 100 calls in a month from Discover, she said she would make an adjustment to offset the charges, but the adjustment she came up with was to remove there fees only not my bank fees. I sent the letters and never had a response other than 4 or 5 calls a day to the office where I work. When the call they don't state the call is being recorded and when I tell them I am going to record the call at my end they hang up. The calls have gotten so bad that I lost my office position and I was told that if the calls don't stop I will be let go. Various people at the office have stated to Discover Reps that they are calling a business and the Phone does not belong to me so do not call but that Doesn't stop Discover. They have also discussed the issues with people in the office.

If an attorney is out there that can help please let me know.


Offender: Discover Card

Country: USA   State: Utah   City: Salt Lake City
Address: P.O. Box 30943

Category: Business & Finance

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