I have been a customer of TD Banknorth for over a year, with a steady income of more than $70,000 deposited weekly in my checking account, a small loan, and a CD purchased from them as well.
Recently, I transferred money from my account to my sharebuilder savings account at the same time an automatic withdrawl was taken out of my checking, thus overdrawling my account by approximatley $150. Despide having overdraft protection on my accoutn, and a savings account balance of $120, no money was withdrawn from my savings, and I was charged an overdraft fee of $210, $35 per transaction that had occured that day. The following day I was charged another $210. I called the customer service number, spoke to a nice woman who refunded me $300, and told me that my account would be in the positive, and that I would not recieve any additional charges.
At close of business I recieved another $210 overdraft fee, and during the following week, a total of $735 of overdraft charges.
So at this point, they have charged me $1155 in a span of 10 days. I spoke calmly with the highest supervisor they would allow me to talk to, who informed me that it is bank policy, and nothing will be done about it.
Small claims court, here I come.
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