So today I made a payment of $714 to get my payments caught up. I paid by Western Union, so they should have it within an hour. I called and asked them why I was still unable to look at my account online or why I hadn't received an email saying that a payment has been posted. Terry hung up on me after I informed him that a lady there once put me on hold, did something on her computer... And what do you know... I could look at my account online.
LOL I guess Terry is having a bad day, because I called again and Tiffany said to try back in a couple of hours and I should be able to look at the activity on my account and that she would send me and email that the payment has been posted to my account. She was nice, so if you MUST deal with Drive Financial... Try asking for her.
I can't stand this company either, constantly harrassing you. Calling all hours of the day, from numerous numbers. Calling my cell and work repeatedly. I HATE this company, but I have to have a car. And I don't want a repo on my credit, as if my credit isn't bad enough... That's why I had to go through them. So best of luck to anyone who HAS to use this company!
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