I made my payment as usual, always sent it certified mail. Well this time they miss posted my payment for the wrong amount. No big deal right? Wrong, this payment was made in August and now it is January 08 and they still have not fixed the miss processed payment. They ran the payment for only half the amount, my bank notified them that the check was wrongly processed and then made the corrections. Drive Financial kept billing me for the difference and after talking to them they kept telling me that the check (for half the amount) was sent back NSF. I am a Bank Manager ok and I told them that it was a payment that was possessed wrong and for the wrong amount and that all the monies have come out of my account, the total payment was made.
I then proceeded to fax them a dozen times over the next months the bank information that clearly shows the error and the correction that was made and showing all the money that had come out of my account. They keep saying that they never received the fax. I faxed it to every number they gave me, at least eight different numbers. So I sent it certified mail and they signed for it on December thirteenth.
Today I got a final notice in the mail for intent to repo my car because they refuse to correct this error that they did. The repo amount is for; get this, $200.00 on a Thirty thousand dollar car that I have made every payment on time.in talking to them they told me that they started working in the information I had mailed to them on January 11th. I was a bit upset by this because I had sent this stuff a month earlier and they are just now working on it. Seeing the information they still won't call off the dogs.
They are trying to get me to double pay and they keep reporting the messed up payment to the credit company. My payment is 517 and for 200 bucks they want to repo my car!!!
Dealing with these people have been a nightmare, they are rude, insulting and keep telling me my check for 517 was NSF for 200!?!? How can that be I asked them and they call me ignorant. You can't partially cash a check.
I have sent them clear proof of this issue and they are not interested in fixing it. I need help!
So add me to this class action. They are the worst so I am going to refi with a different company just so I don't ever have to deal with them.
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