Bank One for allegedly keeping incorrect records, harassing customers, breacheding 12 U.S.C. 2605 (RESPA), undermining short sale proposals and refinance proposals, loosing payments, putting payments in wrong accounts, not acknowledging discrepancies reported in writing even with return receipt certified mail, refusing payments, adding outrageous fees, reporting inaccurate and slanderous information to the credit bureaus, adjusting rates by adding 5.750% to the current index on some flex mortgages, and breaking fair credit and collections laws.
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