Complaint / Review
Bb&T
Creative stealing. How BB&T causes NSF fees to your account

I have beome increasingly frustrated with how BB&T allows debits and charges to go through when all along I DO NOT have overdraft protection. All my other banks decline such charges if an attempt is made to debit or charge when there is not enough money to cover the transaction beyond any overdraft allowance.
BB&T, started allowing debits and charges to go ahead and get approved, when there was not enough money in the account. Even worse, whenever I check my available balance, and "pending" transactions, that information is not accurate either, and many times, after going back now and reviewing when my account has been charged overdraft fees I can see where the online banking display did not reveal other pending transactions, and showed a plentiful available balance when I used my debit card to charge.

Following I make deposits... Sometimes they go ahead and credit my paycheck in full, but it seems when it may be convenient for them somehow, they credit the deposit, then debit the deposit, and only credit back a portion, therefore leaving my account negative, and for (3) lousy little $5, $12, $20 charges, they pay them, allow them to go through (because THERE REALLY WAS money in there...) But, then, they debit the deposit??? Seems very unlawful to me how these practices are being allowed. I wake up monday morning 9/15 to over $100 in NSF fees... They email me a break down of how I WENT negative... Which only happened after they debited my deposit.

The most important thing I stress is, that I DO NOT have overdraft protection on my account, so why they ALLOW any charges or debits to go through, then charge me $35 NSF fees each before they credit my deposit.
I have made honest mistakes, and wouldn't dream of asking them to refund these fees when I made an error... But when their website tells me I have money, and when I DONT have overdraft, but THEY allow charges to go through... There should be a LAW put into place to prevent banks from doing this. I am closing that account, and plan to tell everybody I know not to use BB&T