My husband canceled CIC Triple Advantage coverage over four months ago through the automated service. The next month the $12.95 charge was still on our account. My husband called and spoke to someone in customer service. He was told it would be canceled and he would receive an e-mail confirming it. He never did and this months here the charges show up again. Then I decided to call and talk to someone. They told me they could not cancel because I did not have the "OLD" debit card. (which by the way someone stole my number and used it and I had to cancel it!) I raised *ell with them until they did cancel it and when I asked about refunding my money for the last three months, well guess what, they don't do refunds. I WILL get my money back! I will go as far as I have to.
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