I have been dealing with these people for a while. They purchased my account from MBNA. I subsequently moved and was unable to find a job for quite a while. I got very far behind on my payments and that it totally my fault. I tried to get it back on track but it seemed as though I couldn't get ahead with anything. So... A year later... I have a good job and am still trying to claw my way out of a financial hole. FIA contacts me about making payments to get back in good standing. I authorize ONE payment in July. They take money out in August and September, overdrawing my account by dearly $500 when the do so. I contacted my bank when it happened and they immediately gave me the money back and closed the account. Fine. Everything is ok. Two months later, FIA calls me and offers me a settlement. I took the offer and was supposed to make six payments at the end of each month. I made all of my payments on time. After the 5th payment, I got a phone call from a collection agency telling me my debt had been charged off. So, I contacted FIA and the first thing they told me was that they never got a payment. When I tell them I have a receipt, they say I didn't make the payment in time. Then I pull my phone records to make sure (I made the payments at a branch and had to call in a transaction number), because I can be a little flaky sometimes. My phone records indicate I made a phone call on 2/28 at 3:56PM and the receipt I have indicates I made the payment at 3:55PM. They are still calling me a liar! These people are crooks, liars and cheats! They care nothing about the average American who works hard day in and day out for their money!
I have been reading all these posts about these crooks and I'm beginning to wonder, where's the lawsuit? Has one been filed? Don't you think it's time to fight back and stand up for ourselves? I say call the FTC with complaints. Go to their website - ftc. Gov. Something has to be done about these people. They have taken advantage for far too long!
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