I bank with Bank of America and have two checking accounts with this bank and received debit cards on both accounts. When using the cards recently, I ran out of funds in both checking accounts but when I was making purchases the bank kept "APPROVING" those purchases and charging a $35.00 fee on top of the purchase - even if it was a purchase for $5.00, I was charged $35.00!
WHAT THE BANK DOES NOT TELL YOU: There is a way to turn the card off after you reach a zero balance on your account but the bank NEVER told me this. So after being $1000.00 in debt with ONLY the banking fees I went to the Bank of America and asked WHY was my card approved and not declined if there were no funds available in my checking account? BANK OF AMERICA'S BRANCH MANAGER'S ANSWER: Because this is a business and I should have been paying attention to my account.
Little did I know that you CAN INDEED put a request in with the bank to have your card (s) turned off when you reach a zero balance but you have to SPECIFICALLY ask them to do this for you and they NEVER mentioned this to me when I opened my account. AND they DO NOT tell customers this fact as a "GENERAL PRACTICE" when new accounts are opened.
NOW I am in $1000.00 debt. WHY was this NOT explained to me as a "GENERAL PRACTICE" when opening my account? The branch manager's answer was: Because this is a business! Yes. It's a ROBBERY business. It's absolute HIGHWAY ROBBERY!!! I have an 18 month old son to support and VERY high rent that is close to $2000.00 per month, and this is how they STEAL from consumers!
I would like to know from anyone out there reading this if there are any laws protecting consumers of this type of thing. If so, PLEASE get in touch to direct me where to do the research. Thanks and please don't anyone bank there. This is big time bad business.
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