In 4 of the last 6 months, OCWEN bank has received my checks on time. But the checks have been posted incorrectly. Although the checks have cleared my bank, they insist on harrassing me with late phone calls, threatening mail and rude phone reps.
Repeated attempts to gain the attention of a responsible person have failed. I have tried e-mailing the customer service dept, talking to impotent phone reps, even hilighting the account number on the checks. Nothing works. Each month the harrassement starts anew on the 16th.
Beware of getting a home loan with this outfit. You will regret it. Woe is you if your home loan is purchased by this group of bumbling idiots.
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